 IT Support Services
North Sydney IT support provides small to medium businesses with a cost effective and reliable IT solution. Our technicians and network support engineers work to keep your network and servers thinking efficiently today, and tomorrow. From ASX listed companies through to our SME clients North Sydney IT can deploy a team of network support professionals at short notice to save your business thousands of dollars in lost revenue due to unscheduled network downtime. Alternatively, If your company lacks the internal resources to manage and support your network, we have a maintenance plan and a package that will suit your business.
We recognise that you are working with different technologies and need different things from your IT partner. We therefore offer a wide breadth of IT services, and take a flexible approach to our relationship with you meaning no contract lock-in and no one-size-fits-many IT support plans. Just select which option below matches you closest, give us a call and we'll tailor our support to fit your need and budget.
- Full IT Support Services: Designed around the needs of clients without expert in-house IT support expertise, this arrangement is for those who prefer to focus management energies elsewhere. Options include fixed price managed IT services or ad-hoc, flexible IT support.
- Complimentary Support: Designed around the needs of businesses who have some internal IT expertise, but who still require additional expertise and input on a regular basis. Sometimes called 'level 2 support' or 'co-sourcing' you'll get the peace of mind that a trusted advisor is close to hand for those occasions when new technologies or unexpected emergencies are encountered.
- IT Project Delivery: For clients (who may already be Full IT support services or Complementary support clients) seeking a trusted and proven advisor to manage and deliver IT projects
Why choose North Sydney IT for your support?
- We have a track record spanning 10 years of satisfied, long-term clients who recommend us.
- We are a full-service I.T. operation, so we accept and manage the entire responsibility for the health of your I.T. infrastructure.
- We'll be there fast, with guaranteed response times and mobile phone contact with engineers.
- We make sure we understand your business, as well as your server maintenance requirements
- We invest regularly in staff training, and have advanced access to new products.
- We can arrange finance for I.T. infrastructure upgrades, providing your business with the required capacity without restricting cash flow.
- We always recommend the best possible solution. We won't accept commissions from any vendor.
- We have experience across a wide range of technologies.
- We offer proactive support and server maintenance agreements to ensure maximum productivity and system up time for our customers.
- We have business partners in all capital cities, allowing us to expand our support network to a national level.
- We support the following broad range of platforms plus many more:
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Windows Server 2000/20003/2008
Exchange Server 2000/2003/2007
SQL Server 2000/2005/2008
ISA Server 2000/2004/2006
Small Business Server2003/2008
Sharepoint Server
Windows Storage Server
Terminal Server
Windows 2000/XP/Vista
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Linux Mail Server
Linux Proxy Server
Linux Web Server
Linux DNS Server
Application Server
Linux FTP server
Monitoring and Management
Linux Firewalls
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Cisco Routers
Cisco Switches
Cisco Security
Cisco Wireless
Cisco VPN
Cisco VoIP
Cisco Unified Communications
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